What should I do when I'm attempting to make a delivery but cannot? (e.g. can't access the property, the area doesn't seem safe/secure, etc.)

First of all, make sure you pay close attention to the delivery instructions.

Always try to contact the customer via the app by clicking on "Call Customer" button or text the customer to get more details regarding the address.

If you continue to have issues, please contact live support in the FlashBox Driver app.

Updated on: 10/03/2023