Articles on: Drivers

What should I do when I delivered a parcel to the wrong address or followed the instructions incorrectly?

Please contact live support in your FlashBox Driver app if you believe you delivered a package incorrectly.

If a customer reports a package is delivered incorrectly, our team will reach out to you and provide you with all information necessary to correct any issues. You may be asked to send in new delivery photos to confirm redelivery.

Updated on: 10/03/2023

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