Go to FlashBox Help Center
All Collections
Drivers
Drivers
Articles to help you become a driver, use our app, and complete deliveries
28 articles in this collection
Written by
Abbas Bicher
Becoming a Driver
What documents are needed to apply?
Required documents to apply
Written by
Abbas Bicher
Updated over a week ago
How long does it take to complete the application?
These are the steps in the application process
Written by
Abbas Bicher
Updated over a week ago
How To Use FlashBox’s Driver App
Where can I find and download the FlashBox app?
FlashBox driver app is in the Apple App Store and the Google Play Store
Written by
Abbas Bicher
Updated over a week ago
How do I search & accept an available order?
Guideline to start deliveries
Written by
Abbas Bicher
Updated over a week ago
Instant Pay Out
Drivers can cash out instantly using their Stripe accounts.
Written by
Abbas Bicher
Updated over a week ago
How do I get orders?
Guidelines on how to use the application
Written by
Abbas Bicher
Updated over a week ago
Delete parcels during pick-up
Driver can state that parcels are missing during pick-up
Written by
Abbas Bicher
Updated over a week ago
Completing Deliveries
Important reminders before starting your delivery
You must ensure these items are complete before, during and after deliveries
Written by
Abbas Bicher
Updated over a week ago
Your first delivery
A step-by-step walkthrough of your first delivery.
Written by
Abbas Bicher
Updated over a week ago
When do deliveries need to be completed?
FlashBox provides precise ETAs
Written by
Abbas Bicher
Updated over a week ago
How To Read Labels
How to read the labels on your parcels
Written by
Abbas Bicher
Updated over a week ago
Where to leave parcels
Always check the description listed in the drop-off address.
Written by
Abbas Bicher
Updated over a week ago
What to do if a parcel is damaged
Things to do when parcel is damaged
Written by
Abbas Bicher
Updated over a week ago
How to complete parcel pick-ups
The steps to follow when completing parcel pick-ups
Written by
Abbas Bicher
Updated over a week ago
How to complete parcel drop-offs
The steps to follow when completing parcel drop-offs
Written by
Abbas Bicher
Updated over a week ago
How to mark failed drop-offs
Walkthrough of marking failed drop-offs
Written by
Abbas Bicher
Updated over a week ago
How to Switch Drop-off Addresses
Walkthrough of switching drop-off addresses
Written by
Abbas Bicher
Updated over a week ago
How to Take Acceptable Proof of Delivery Photos
Drivers must submit proof of delivery upon drop-off of every parcel
Written by
Abbas Bicher
Updated over a week ago
Driver General Information
What is FlashBox?
FlashBox is a same-day delivery solution for businesses across the Canada
Written by
Abbas Bicher
Updated yesterday
How Driver Earnings Are Calculated
Driver earning calculations and equations
Written by
Abbas Bicher
Updated over a week ago
How and when do I get paid?
Cash out instantly through the FlashBox Driver app
Written by
Abbas Bicher
Updated over a week ago
Accidents
How to report an accident
Written by
Abbas Bicher
Updated over a week ago
New Order Notifications
Receiving notifications from FlashBox
Written by
Abbas Bicher
Updated over a week ago
What time do routes get released?
Routes are released throughout the day.
Written by
Abbas Bicher
Updated over a week ago
Why are orders not showing up on the app?
Orders are assigned on a first-click basis
Written by
Abbas Bicher
Updated over a week ago
Does FlashBox pay for gas?
We do not pay for gas
Written by
Abbas Bicher
Updated over a week ago
Does FlashBox provide insurance?
No, we do not offer vehicle insurance for our drivers
Written by
Abbas Bicher
Updated over a week ago
Courier Safety
With a range of benefits and our support to develop your career as a self-employed professional courier
Written by
Abbas Bicher
Updated over a week ago