Drivers

Articles to help you become a driver, use our app, and complete deliveries

28 articles in this collection
Written by Karl Watson

Becoming a Driver

What documents are needed to apply?

Required documents to apply

Written by Karl Watson
Updated over a week ago

How long does it take to complete the application?

These are the steps in the application process

Written by Karl Watson
Updated over a week ago

How To Use FlashBox’s Driver App

Where can I find and download the FlashBox app?

FlashBox driver app is in the Apple App Store and the Google Play Store

Written by Karl Watson
Updated over a week ago

How do I search & accept an available order?

Guideline to start deliveries

Written by Karl Watson
Updated over a week ago

Instant Pay Out

Drivers can cash out instantly using their Stripe accounts.

Written by Karl Watson
Updated over a week ago

How do I get orders?

Guidelines on how to use the application

Written by Karl Watson
Updated over a week ago

Delete parcels during pick-up

Driver can state that parcels are missing during pick-up

Written by Karl Watson
Updated over a week ago

Completing Deliveries

Important reminders before starting your delivery

You must ensure these items are complete before, during and after deliveries

Written by Karl Watson
Updated over a week ago

Your first delivery

A step-by-step walkthrough of your first delivery.

Written by Karl Watson
Updated over a week ago

When do deliveries need to be completed?

FlashBox provides precise ETAs

Written by Karl Watson
Updated over a week ago

How To Read Labels

How to read the labels on your parcels

Written by Karl Watson
Updated over a week ago

Where to leave parcels

Always check the description listed in the drop-off address.

Written by Karl Watson
Updated over a week ago

What to do if a parcel is damaged

Things to do when parcel is damaged

Written by Karl Watson
Updated over a week ago

How to complete parcel pick-ups

The steps to follow when completing parcel pick-ups

Written by Karl Watson
Updated over a week ago

How to complete parcel drop-offs

The steps to follow when completing parcel drop-offs

Written by Karl Watson
Updated over a week ago

How to mark failed drop-offs

Walkthrough of marking failed drop-offs

Written by Karl Watson
Updated over a week ago

How to Switch Drop-off Addresses

Walkthrough of switching drop-off addresses

Written by Karl Watson
Updated over a week ago

How to Take Acceptable Proof of Delivery Photos

Drivers must submit proof of delivery upon drop-off of every parcel

Written by Karl Watson
Updated over a week ago

Driver General Information

What is FlashBox?

FlashBox is a same-day delivery solution for businesses across the Canada

Written by Karl Watson
Updated over a week ago

How Driver Earnings Are Calculated

Driver earning calculations and equations

Written by Karl Watson
Updated over a week ago

How and when do I get paid?

Cash out instantly through the FlashBox Driver app

Written by Karl Watson
Updated over a week ago

Accidents

How to report an accident

Written by Karl Watson
Updated over a week ago

New Order Notifications

Receiving notifications from FlashBox

Written by Karl Watson
Updated over a week ago

What time do routes get released?

Routes are released throughout the day.

Written by Karl Watson
Updated over a week ago

Why are orders not showing up on the app?

Orders are assigned on a first-click basis

Written by Karl Watson
Updated over a week ago

Does FlashBox pay for gas?

We do not pay for gas

Written by Karl Watson
Updated over a week ago

Does FlashBox provide insurance?

No, we do not offer vehicle insurance for our drivers

Written by Karl Watson
Updated over a week ago

Courier Safety

With a range of benefits and our support to develop your career as a self-employed professional courier

Written by Karl Watson
Updated over a week ago