Merchants

FlashBox Merchant Help Articles

24 articles in this collection
Written by Karl Watson and Isha Umar

General Information

Delivery Area

Learn more about the regions covered by FlashBox

Written by Karl Watson
Updated over a week ago

Maximum Parcel Dimensions

FlashBox has minimum requirements regarding parcel dimensions and weight

Written by Karl Watson
Updated over a week ago

Adequate Packaging

FlashBox requires sufficient packaging in order to complete deliveries

Written by Karl Watson
Updated over a week ago

What is Same-Day Delivery?

What our Same-Day Delivery solution can offer you

Written by Karl Watson
Updated over a week ago

Delivery Requirements (Signature, ID Check, Age Verification)

Written by Karl Watson
Updated over a week ago

How to Place an Order with a FlashBox Hub

Written by Karl Watson
Updated over a week ago

Integrations

How to Place Batch Orders from ShipStation

Batch orders and set them for delivery all at once

Written by Karl Watson
Updated over a week ago

Commercial Address Delivery

Commercial address delivery allows you to deliver to business addresses during business hours.

Written by Karl Watson
Updated over a week ago

How to Place a Single Next-Day Order on ShipStation

Place orders for next-day delivery through ShipStation

Written by Karl Watson
Updated over a week ago

How to Place a Single Same-Day Order with ShipStation

Easily place same-day delivery orders right from ShipStation

Written by Karl Watson
Updated over a week ago

How to Integrate FlashBox to ShipStation

Link ShipStation to your FlashBox delivery account

Written by Karl Watson
Updated over a week ago

How to Install the FlashBox App on Shopify

Install the app to get started

Written by Karl Watson
Updated over a week ago

Using the Web Dashboard

Address Book: Senders / Recipients

Written by Isha Umar
Updated over a week ago

How To Get Started On Our Platform

How to use our web dashboard

Written by Karl Watson
Updated over a week ago

How to Save Orders as Drafts

Save an order for later

Written by Karl Watson
Updated over a week ago

How to Fill out the Order Spreadsheet

How to fill out our orders excel spreadsheet for Same-Day Deliveries

Written by Karl Watson
Updated over a week ago

How To Print Labels

Labels must be printed and stuck on parcels before pickup

Written by Karl Watson
Updated over a week ago

Using Your Own Labels

FlashBox can now scan your business's labels if they are Code39 or Code128.

Written by Karl Watson
Updated over a week ago

Live Driver Tracking for Customers

Customers get real-time updates on the location of their parcels

Written by Karl Watson
Updated over a week ago

Customized Tracking Page

How to customize your tacking page with your company logo

Written by Karl Watson
Updated over a week ago

Cancelling and Editing Shipments

How to cancel and edit shipments with FlashBox's web app

Written by Karl Watson
Updated over a week ago

How to Place a Single Order Through the Dashboard

Order one parcel for delivery right from your dashboard

Written by Karl Watson
Updated over a week ago

Billing

How to download invoices (PDF, EDI)

Written by Isha Umar
Updated over a week ago

How to Add a Credit Card

Pay for orders as you go

Written by Karl Watson
Updated over a week ago