Customers

Articles to help you understand FlashBox, upload your deliveries and use our platform

17 articles in this collection
Written by Abbas Bicher

General Information

Delivery Area

Learn more about the regions covered by FlashBox

Written by Abbas Bicher
Updated over a week ago

Maximum Parcel Dimensions

FlashBox has minimum requirements regarding parcel dimensions and weight

Written by Abbas Bicher
Updated over a week ago

Adequate Packaging

FlashBox requires sufficient packaging in order to complete deliveries

Written by Abbas Bicher
Updated over a week ago

Does FlashBox deliver on weekends?

FlashBox delivers Monday through Saturday

Written by Abbas Bicher
Updated over a week ago

Integrations

Adding FlashBox to Your Shopify Store

You can add the plug-and-play FlashBox app to your Shopify Store

Written by Abbas Bicher
Updated over a week ago

Our Delivery Solutions

What is Same-Day Delivery?

What our Same-Day Delivery solution can offer you

Written by Abbas Bicher
Updated over a week ago

Using the Web Dashboard

How To Get Started On Our Platform

How to use our web dashboard

Written by Abbas Bicher
Updated over a week ago

How to do a Same-Day Delivery

A step-by-step tutorial on how to start a Same-Day Delivery

Written by Abbas Bicher
Updated over a week ago

How to Fill out the Order Spreadsheet

How to fill out our orders excel spreadsheet for Same-Day Deliveries

Written by Abbas Bicher
Updated over a week ago

How To Print Labels

Labels must be printed and stuck on parcels before pickup

Written by Abbas Bicher
Updated over a week ago

How to Track Deliveries

Where to find the tracking option on the FlashBox web app

Written by Abbas Bicher
Updated over a week ago

Using Your Own Labels

FlashBox can now scan your business's labels if they are Code39 or Code128.

Written by Abbas Bicher
Updated over a week ago

Live Driver Tracking for Customers

Customers get real-time updates on the location of their parcels

Written by Abbas Bicher
Updated over a week ago

Customized Tracking Page

How to customize your tacking page with your company logo

Written by Abbas Bicher
Updated over a week ago

Edit Drop-Off Addresses Before Pick-Up

Manage your drop-off addresses before a driver picks up your parcels

Written by Abbas Bicher
Updated over a week ago

Driver Information on Tracking Page

Your customers can see the driver's name and icon while tracking

Written by Abbas Bicher
Updated over a week ago

Cancelling and Editing Shipments

How to cancel and edit shipments with FlashBox's web app

Written by Abbas Bicher
Updated over a week ago