Customers

Articles to help you understand FlashBox, upload your deliveries and use our platform

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18 articles in this collection
Written by Karl Watson
Using the Web Dashboard

How To Get Started On Our Platform

How to use our web dashboard
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Written by Karl Watson
Updated over a week ago

How to do a Same-Day Delivery

A step-by-step tutorial on how to start a Same-Day Delivery
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Written by Karl Watson
Updated over a week ago

How to Fill out the Order Spreadsheet

How to fill out our orders excel spreadsheet for Same-Day Deliveries
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Written by Karl Watson
Updated over a week ago

How To Print Labels

Labels must be printed and stuck on parcels before pickup
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Written by Karl Watson
Updated over a week ago

How to Track Deliveries

Where to find the tracking option on the FlashBox web app
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Written by Karl Watson
Updated over a week ago

Using Your Own Labels

FlashBox can now scan your business's labels if they are Code39 or Code128.
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Written by Karl Watson
Updated over a week ago

Live Driver Tracking for Customers

Customers get real-time updates on the location of their parcels
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Written by Karl Watson
Updated over a week ago

Customized Tracking Page

How to customize your tacking page with your company logo
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Written by Karl Watson
Updated over a week ago

Edit Drop-Off Addresses Before Pick-Up

Manage your drop-off addresses before a driver picks up your parcels
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Written by Karl Watson
Updated over a week ago

Driver Information on Tracking Page

Your customers can see the driver's name and icon while tracking
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Written by Karl Watson
Updated over a week ago

Cancelling and Editing Shipments

How to cancel and edit shipments with FlashBox's web app
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Written by Karl Watson
Updated over a week ago