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Customers
Articles to help you understand FlashBox, upload your deliveries and use our platform
17 articles in this collection
Written by
Abbas Bicher
General Information
Delivery Area
Learn more about the regions covered by FlashBox
Written by
Abbas Bicher
Updated over a week ago
Maximum Parcel Dimensions
FlashBox has minimum requirements regarding parcel dimensions and weight
Written by
Abbas Bicher
Updated over a week ago
Adequate Packaging
FlashBox requires sufficient packaging in order to complete deliveries
Written by
Abbas Bicher
Updated over a week ago
Does FlashBox deliver on weekends?
FlashBox delivers Monday through Saturday
Written by
Abbas Bicher
Updated over a week ago
Integrations
Adding FlashBox to Your Shopify Store
You can add the plug-and-play FlashBox app to your Shopify Store
Written by
Abbas Bicher
Updated over a week ago
Our Delivery Solutions
What is Same-Day Delivery?
What our Same-Day Delivery solution can offer you
Written by
Abbas Bicher
Updated over a week ago
Using the Web Dashboard
How To Get Started On Our Platform
How to use our web dashboard
Written by
Abbas Bicher
Updated over a week ago
How to do a Same-Day Delivery
A step-by-step tutorial on how to start a Same-Day Delivery
Written by
Abbas Bicher
Updated over a week ago
How to Fill out the Order Spreadsheet
How to fill out our orders excel spreadsheet for Same-Day Deliveries
Written by
Abbas Bicher
Updated over a week ago
How To Print Labels
Labels must be printed and stuck on parcels before pickup
Written by
Abbas Bicher
Updated over a week ago
How to Track Deliveries
Where to find the tracking option on the FlashBox web app
Written by
Abbas Bicher
Updated over a week ago
Using Your Own Labels
FlashBox can now scan your business's labels if they are Code39 or Code128.
Written by
Abbas Bicher
Updated over a week ago
Live Driver Tracking for Customers
Customers get real-time updates on the location of their parcels
Written by
Abbas Bicher
Updated over a week ago
Customized Tracking Page
How to customize your tacking page with your company logo
Written by
Abbas Bicher
Updated over a week ago
Edit Drop-Off Addresses Before Pick-Up
Manage your drop-off addresses before a driver picks up your parcels
Written by
Abbas Bicher
Updated over a week ago
Driver Information on Tracking Page
Your customers can see the driver's name and icon while tracking
Written by
Abbas Bicher
Updated over a week ago
Cancelling and Editing Shipments
How to cancel and edit shipments with FlashBox's web app
Written by
Abbas Bicher
Updated over a week ago