If you are in an accident during delivery, ensure you and all parties involved are safe. Once it is safe to do so, you need to call or chat with our support team.

You can reach our support team directly in the FlashBox Driver app or call us toll-free at +1 888-631-7895.

Accidents are:

  • A vehicle collision

  • A vehicle struck an object (for example a curb, wall, or tree)

  • Vehicle damaged a third-party property

We’ll guide you through the next steps of reporting a vehicle collision. Our team is available from 9 am to 10 pm, Monday to Friday.

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